The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Afternoon Tea
During my stay, I experienced the afternoon tea at I Love Palms, and it was good! The treats were so good that my wife even forgot her handbag, which was later safely returned to us. The staff was incredibly attentive and made the experience nice. The selection was fresh and beautifully presented.
Mike23. USA, 2024-05-15Read full review on
Amazing Room Experience
I was pleasantly surprised by the spacious Family Suite upgrade. It was perfect for my family, offering plenty of room for relaxation. The views from the room were amazing, and the decor made us feel right at home. The kids loved having their own space to play!
Adam45. Canada, 2024-06-30Read full review on
Relaxing Leisure Facilities
The leisure facilities at the hotel were great. I enjoyed some relaxing moments at the spa, which offered various rejuvenating treatments. It was the perfect way to unwind after a long day of exploring. Highly recommend trying it out!
Jeremiah88. UK, 2024-07-28Read full review on
Impressive Meeting Facilities
I had the opportunity to use the meeting rooms for a business event. They were well-equipped and made our presentations smooth and professional. The environment was conducive for discussions, which greatly enhanced our productivity throughout the event.
JamesSmith. Australia, 2024-08-12Read full review on
What’s included
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Free airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Baby pushchair
Spa & Leisure
Outdoor swimming pool
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
The Londoner Macao, Estrada Do Istmo, S/N, Cotai, Macau Sar, P.R. China,
Macau,
China,
Guangdong
Map view
street view
The Londoner Macao, Estrada Do Istmo, S/N, Cotai, Macau Sar, P.R. China,
Macau,
China,
Guangdong
City landmarks
Casino
The Venetian Macao
5000 ft
Museum
Museum of Taipa and Coloane History
3000 ft
Museum
The Taipa Houses Museum
1.0
mi
Bridge
The Lotus Bridge
1.3
mi
Estrada do Istmo
City of Dreams
4100 ft
Rua do Cunha
Taipa Village Macau
3300 ft
The Parisian Macao
Eiffel Tower Experience at Parisian Macau
4400 ft
Shopping Area
Fortune Diamond at Galaxy Macau
4400 ft
Avenida de Carlos da Maia
Carmo Hall
3800 ft
Church
Church of Our Lady of Carmel
1.0
mi
Avenida de Carlos da Maia
Carmel Garden
3900 ft
Wynn Palace
Skycab Cable Car
1.4
mi
Mazu Temple
Macau Matsu
4100 ft
Rua Gov Tamagmin Barborsa
Tin Hau Temple
4100 ft
Largo Camoes Taipa Village
Pak Tai Temple
4200 ft
Estrada Governor Albano de Oliveira Opposite Taipa Jockey Club
Four-Faced Buddha Shrine
1.6
mi
Macao
Venetian Macau Limited
3000 ft
Avenida de Cotai
Fortune Diamond
4400 ft
Shopping Area
Shoppes at Parisian
4400 ft
Macao望德聖母灣大馬路
Qube 2
3000 ft
Island
Cotai
4400 ft
s/n Estrada da Baia de Nossa Senhora da Esperanca
Macau musicals
4600 ft
Avenida da Nave Desportiva G/F
The Spectacle
1.4
mi
Mall
Broadway Macau
1.6
mi
Shoppes at Cotai Sands Central,Level 2
Qube 2 at Cotai Sands Central
4400 ft
Macao
Qube Kingdom
4400 ft
Level 1
T Galleria Macau
1.4
mi
Shopping Area
The Boulevard
1.4
mi
3/F
Planet J
1.4
mi
Nearby
Casino
The Parisian Macao
1900 ft
Restaurants
Crystal Jade La Mian Xiao Long Bao
1900 ft
Estrada do Istmo. s/n
Dynasty 8
400 ft
Conrad Hotel Level 1
Feast
4100 ft
Sheraton Grand Macao 1F Sheraton Grand Macao
Southern Kitchen
3400 ft
Level1
Grand Orbit
900 ft
Sands Cotai Central
Brasserie at Parisian Macau
1900 ft
The Parisian Macao
Rice Empire
1100 ft
Sands Cotai Strip
Le Buffet
2100 ft
1/F
Lotus Palace
4400 ft
Estrada do Istmo
Chiado Portuguese Restaurant
1100 ft
5-6 Estrada do Istmo
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
Luxurious amenities
Thoughtful service
Slow check-in
None identified
8.4/10
Great
Rooms
9.0
Location
9.2
Service
8.6
Dining
7.4
Guest reviews
8.4/10
based on 5 reviews
9.4
9.4/10 based on 18 reviews
Tom
United States,
December
2024
9.4/10
I had a wonderful stay at the hotel, where the staff truly went above and beyond to make my experience special. From the beautiful rooms with great views to the fantastic amenities and services offered, everything was impressive. The initial check-in was a bit slow, but overall, the atmosphere was luxurious and welcoming. I loved the central location that allowed easy access to nearby attractions.
Rooms
10.0
The room was spacious, beautifully presented, and came with thoughtful touches like rose petals and balloons for a special occasion.
Service
10.0
The service was exceptional, particularly with staff like Sheena who helped me with check-in and check-out and was always quick to assist with any questions.
Location
9.0
The hotel's location is convenient, making it easy to explore nearby shops and attractions like the Venetian while minimizing the walking distance.
Dining
9.0
The dining options were great with a buffet that had a variety of choices, making breakfast a delightful experience.
Facilities
9.0
The pool area was fantastic and well-maintained, providing a great place to relax.
Luxurious amenities
Slow check-in
Eric
United States,
December
2024
8.6/10
My time at Sheraton Grand Macao was absolutely delightful! The staff provided an efficient and warm welcome, making check-in a breeze. I really appreciated the spacious family suite upgrade, which was perfect for my family's staycation. However, I did experience some lengthy wait times at check-in and during breakfast at the Feast, which could be improved. Overall, it was a wonderful stay with great amenities and services.
Rooms
9.0
I was pleasantly surprised by the spacious family suite we received as an upgrade. It was elegant and comfortably met our needs for the stay.
Service
10.0
The service was excellent from start to finish. Sheena and Jetro were particularly helpful, accommodating all my requests efficiently and with a smile.
Location
9.0
The location is fantastic, situated in the lively Cotai Strip with easy access to various attractions and other hotels.
Dining
7.0
The breakfast spread at Feast was delicious but extremely crowded, making it a bit uncomfortable to enjoy the meal. The variety of food was impressive though.
Facilities
8.0
The hotel offers plenty of facilities, although the pool temperature could be more consistent. Nonetheless, there are a variety of pools to enjoy.
Spacious family suite
Long wait times
Bill
United States,
December
2024
7.4/10
I had a great experience at the hotel, with clean large rooms that provided a comfortable stay and nice amenities. Although the check-in process was frustratingly long, and there were some issues with our room setup initially, the overall value was impressive given the location. The hotel offers easy access to major attractions and shopping, making it convenient for tourists.
Rooms
8.0
The rooms were spacious and quiet, providing a comfortable environment for relaxation. Initially, there were issues with missing pillows but they were quickly resolved.
Service
7.0
The service was attentive, and the staff really seemed genuinely eager to assist us. Although the check-in was chaotic, the staff worked hard to rectify any problems we had afterward.
Location
9.0
The hotel is in a prime location, just a stone's throw away from shopping malls and other attractions, which made getting around very convenient.
Dining
6.0
While the dining options were decent, I found the variety a bit limited, especially at breakfast. A broader selection would be fantastic.
Facilities
7.0
The hotel offers good facilities, including a well-maintained pool area, though it was unfortunate that one of the main pools was under renovation during my visit.
George
United States,
October
2024
8.8/10
My stay at the Sheraton was fantastic, especially for a family getaway. The staff was incredibly attentive, and I felt valued throughout our visit. The room was luxurious and spotless, plus the pool was a hit with my son. However, finding the hotel lifts in the mall was a bit confusing, and a few facilities were closed during our visit. Overall, great experience and excellent value for money.
Rooms
9.0
The room was luxurious, impeccably clean, and had a massive flat-screen TV, which made our stay comfortable.
Service
10.0
The service was top-notch; staff members went out of their way to assist with check-in and made us feel special.
Location
9.0
The hotel is conveniently situated near the Cotai area and offers a free shuttle bus from the ferry terminal, making transfer hassle-free.
Dining
8.0
Dining was enjoyable, with a decent breakfast buffet that was well worth the price.
Facilities
8.0
The hotel had great facilities, including a well-maintained pool area, although one of the pool sections was closed during our visit.
Richard
United States,
October
2024
8.0/10
The hotel is well-located, close to shopping and dining options, making it convenient for guests. The rooms are spacious and clean, but the check-in process is frustratingly lengthy. The buffet breakfast has a good selection, though it could use more variety. Overall, it's a decent stay, but the long queues at check-in and lack of staff attention during my visit leave room for improvement.
Rooms
9.0
The rooms were spacious, clean, and provided a nice view, making my stay comfortable.
Service
6.0
The check-in experience was disappointing due to long queues, but the staff assisting me during the process was courteous and helpful.
Location
10.0
The hotel's location is fantastic, with easy access to nearby shops and restaurants, perfect for exploring the area.
Dining
7.0
The buffet breakfast offered a wide selection of options, though I would have liked to see more cooked Western dishes.
Facilities
8.0
The swimming pool was large and well-maintained, providing a relaxing area to unwind.
Ready to discover our exclusive early booking deals?
Enjoy exclusive rates!
Check Rates
Overview
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
Londoner Grand, A Luxury Collection Hotel, Macau07.06
-
08.06.2025